Neighbor Co-founder and CEO, Nick Arambula
What our customers are saying
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The materiality of the table is so stunning, love the simplicity of this design and scale is perfect for an outdoor coffee table. Chic and understated - it feels solid and design forward in the detailing.
Karie H
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I purchased 2 of these chairs and they are large. They were easy to put together and made of quality material. I love them with the sofa. Makes a great conversation are on the patio. They are also timeless in design so they won't go out of style in a few years.
Michelle M
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We are really pleased with the loveseat. Right out of the box we could tell it was well constructed and high quality. And it's really comfortable too. We've received numerous compliments on it. It's also been outside now through some rainy days and the cushions have held up perfectly and dry quickly. Couldn't be happier!
Carole G
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I absolutely love these chairs. They are made from some of the highest quality teak on the market and I was able to put the both of them together in less that 15 minutes. They fit perfectly into my "outside living room" and are perfect for nights around the fire, or working outdoors. Bravo to Neighbor for making such a quality product that is worth every penny in design, quality, and durability.
Russell B
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Looking for a minimal, timeless sofa design. I went for the version without arm cushions in Ashe. It looks better in person. Assembly is quick and simple. One of my best purchases this year.
Kevin C
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This sofa is lovely- modern and roomy. The design of the teak is beautiful and high quality. My husband and son put it together with no trouble. The packaging was all recyclable. All and all, great job. After receiving the sofa, we ordered the coffee table and loveseat.
Michele C
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Absolutely in love with the armchairs, the perfect size to really sink into and read a book without being giant and cumbersome. They'd truly suit any style of decor as the design is so timeless and the materials feel super luxe. More impressive in person than can be shown in images. Zero regrets and looking forward to adding more to our Neighbor collection.
Karie H
A note from our co-founder
Hi there,
I’m Nick Arambula. A few years ago, my co-founders Chris, Mike and I left our jobs in the mattress industry to create what we couldn’t find for our backyards; modern outdoor furniture that was high quality, thoughtfully designed and easy to shop for.
We initially launched Neighbor as an online-only brand cutting out the "middle-man" and focused on creating modular outdoor lounge furniture with the same premium materials and attention-to-detail as indoor furniture. over the years, we’ve expanded our seating collections and added dining, accessories and a fire table — all designed by us to last for many years outdoors.
As in the beginning, our small team in Phoenix, AZ is dedicated to providing a better customer experience than 99% of other brands. We offer a no-hassle return policy that gives you 45 days to try our furniture at home before committing.
Creating connection and space for moments with friends and family is what we do this for. If you haven’t yet joined our community, we hope you do soon.
Cheers!
Nick
Learn the truth
More often than not, buying furniture online means paying hundreds of dollars in shipping costs with additional hidden restocking fees if you decide the product isn’t right for you.
We offer simple shipping on every order, no matter how many sofas you buy. You’ll know exactly when your package is on its way to your front door. With our 45-day trial period, if you don’t love it we’ll coordinate a prompt pickup (no disassembly required!) and give you a full refund won't charge any restocking fees.
Getting help from big box retailers usually means waiting on hold or trying to make sense of automated chats and emails.
Our customer support team is a real person available by phone, email, or live chat. We reply quickly - and with a smile! - to answer all of your questions, requests or concerns.
Manufacturers of affordable furniture cut corners by using cheap materials with poor construction that are more susceptible to damage. Combined with sub-par warranties customers have to settle for sagging cushions or wood splitting when it shouldn’t.
We design and craft all our furniture to last a long time outdoors by using only high quality materials like quick-dry reticulated foam and premium Sunbrella fabric. This allows us to have comprehensive warranties that we stand by. Our customers also come first. If there is an issue, tell us and we’ll always make it right.
Typical modular systems have components that are pushed together, might move around, and don’t have the look of a seamless assembly.
With our unique shared leg design patent, our outdoor seating looks unified even without the cushions. What you can’t see is each component is entirely modular and can be arranged or rearranged to fit your space.
The Neighbor Guarantee
We build our products to last
But, like all nice things, they require care. We guarantee that if are products are cleaned and protected when necessary, they will be with you for a very long time.
We provide exceptional customer service
From the performance of our fabrics to the quality of our teak, everything about our products will look and feel great when it arrives to you, and hopefully exceed your expectations. If you aren’t satisfied, you have 45 days to return the items free of charge.
We make buying outdoor furniture online easy
The best type of customer service is one that is not needed at all. However, when our customers do need our help, we believe we’re better than 99% of the companies out there. We’d prefer to say 100%, but our attorneys told us we couldn’t. If you don’t believe us, read our reviews.
We’re just getting started
Made by us, perfected by you
Since our very first sofa prototype, we’ve welcomed feedback from customers and designers to improve our products' fabric, feel, comfort and performance. We want to make the best possible furniture and accessories for outdoor use.
Questions?
You can contact our world-class customer experience team anytime at support@hineighbor.com.
We’ll typically get back to you within hours—or minutes—on Monday through Friday!